Dear Pittsburgh (and beyond),
We’ve recently been working on a series of videos for Duckstein Restoration, a full-service restoration company in Pittsburgh, PA. The challenge with the damage restoration industry is that communicating with customers requires a wealth of information that needs to be shared in a very short amount of time, many times with consumers who are not ready to make a decision (not enough information), but have to make a decision (their homes just burned down or flooded and they can’t wait). With each type of restoration, there are many things that make our client a superior choice (they are easily the most capable and technologically advanced independent restoration company in Western Pennsylvania), but each type of restoration takes around 10 minutes to explain and requires someone’s undivided attention. What’s even more special is the work that Duckstein Restoration put into building a superior facility, a ready-to-go-24/7 fleet of specialty trucks, and really intelligent and hard-working in-house crews of damage restoration specialists. How wonderful it’d be if we could take each potential customer on a tour of the company and show them all the ways Duckstein Restoration is a better choice!
What we’ve created is the next best thing–with only so much time available to communicate all the ways that Duckstein Restoration helps their customers, we thought that we’d take the company to the potential customers and vendors involved in the daily operations. This way, for anyone who is interested, they can learn all about the many ways that our client is ready to help them, how to understand the different processes involved in disaster claims, what happens to their belongings in the event of a fire or flood, and so much more! It’s gone over very well, and it’s also the first time we’re able to point to a video project completed entirely in-house (something we’re moving more and more towards doing).
Take a look at some of the Duckstein Restoration videos we’ve done, and if you like them, be sure to subscribe to their YouTube channel, as well! We’ll continue to produce more videos for them throughout the year and would love for all of our fans and followers to check them out. Hopefully you can see these and think about how something like this can benefit your own business, as well!
Ter Dines, CEO